We have same problem with Exchange 2013 and Outlook 2016 for many users. OR they can close the password prompt and just click on the "Need password" in the bottom of Outlook, without entering a password. How can I make Outlook or Windows remember their credentials or, better yet, just use the credentials they used to logon the computer? Either way, they are prompted for their password the next time they open Outlook. Notice at the bottom of Outlook, which lets them into Outlook without typing a password. Alternatively, they can close the password prompt and click on the "Need password" Of course, they can either enter the credentials and check the box to save them, which it doesn't. The affected user opens Outlook and are prompted for the password. Only happening to one of 45 users and all users are running same OS, Outlook version, and have the same domain policies. The Credential Manager does not have any entries. No passwords were changed before this problem started. Windows 7 SP1 w/Outlook 2016 in a domain connecting to an onsite Exchange 2010 server in the same domain.
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